Estimated Transit Times and Shipping Policies.

Ground Standard Transit Times (Business Days)

 

At Kaldi, we take pride in being your trusted wholesale coffee supplier and roaster. When you order our premium coffee beans by 10am EST, we ensure that they are custom roasted and shipped on the same business day. As part of our commitment to exceptional service, we offer free shipping on orders of 20 lbs or more of roasted coffee to physical addresses within the contiguous United States.


As part of our standard procedures, we automatically select the shipping carrier based on the weight of your order. For orders totaling 20 pounds or more, we use UPS for shipping. Orders less than 20 pounds are typically shipped via USPS. This allows for a cost-effective and efficient shipping option for smaller orders. If you have specific preferences or special requests, please reach out to our customer service team, and we'll do our best to accommodate your needs.


Please note that transit times provided by freight carriers do not include weekends or holidays. While we strive to process orders promptly, please allow a minimum of 1 full business day for order processing in addition to transit time. If a product is not currently in our warehouse, it may require additional processing time. We work with reliable freight carriers, but we cannot be held responsible for any delays beyond our control, such as peak seasonal demands, weather conditions, or unforeseen circumstances.


For commercial equipment orders, including Astoria commercial espresso machines and Bunn coffee equipment, please allow up to 10 days for processing. Once an equipment order is placed, refunds are only available with express written consent from the manufacturer, and a 25% restocking fee will be applied to all returned (new in box) equipment or merchandise. Please ensure that equipment is returned to the designated warehouse within 30 days after receiving a return merchandise authorization (RMA) number and return shipping information from our team.


In the event of address correction, if a shipping carrier is unable to deliver a package due to an incorrect or incomplete address, they will make reasonable efforts to secure the correct information. If the correct address is obtained, an additional minimum charge of $25 will be assessed and charged to the customer to cover any related fees.


At Kaldi, we specialize in sourcing the finest gourmet coffee beans from around the world. Our extensive selection includes wholesale coffees from top growing regions, such as Latin America, Africa, and Indonesia. Latin American coffees are known for their nutty and full-bodied flavors, while African coffees offer distinctive floral characteristics. Indonesian coffees are prized for their richness and low acidity. As an experienced and knowledgeable wholesale coffee roaster, we adhere to strict guidelines to roast these beans to perfection, ensuring optimal freshness.

Whether you're a coffee shop owner or looking to purchase coffee beans wholesale, choose Kaldi as your trusted partner. Experience the difference of our carefully selected gourmet coffee beans, expertly roasted to deliver an exceptional cup of coffee every time.