You Choose The Roast! Free Shipping on Custom Roasted Gourmet Coffee of 20lbs or more.

Welcome to Kaldi Gourmet Coffee, your destination for premium custom roasted gourmet coffee. With us, you have the freedom to choose the perfect roast for your coffee, and when you order 20 pounds or more, you'll enjoy free shipping.

Our wholesale coffee bean orders are meticulously custom roasted and packaged in 5-pound bulk bags, featuring a one-way degassing valve to preserve freshness. We exclusively roast the finest 100% arabica specialty gourmet coffees sourced from around the globe. When you place your coffee order by 10 am EST, we roast and ship it on the same business day. If you require coffee grinding, please allow an additional business day. Discover how you can personalize your coffee order with our degrees of roast, tailoring it to your taste preferences.

For other product orders placed before 11 am EST, we make every effort to ship them out on the same business day. Please note that we do not stock equipment at our roasting facility. All commercial equipment orders are shipped directly from the respective manufacturer. Most equipment orders are dispatched within 5 business days. If you have any concerns about delivery dates, please reach out to us before placing your order.

Ordering from us is secure and convenient. You can easily order all our products and services through our secure credit card order forms. Rest assured that all information you provide is encrypted with SSL technology and stored on a separate computer dedicated solely to encrypted data.

We accept various payment methods, including Visa, Mastercard, Discover credit cards, cash, bank checks, and money orders.

Please note that a 25% restocking fee applies to all returned (new in box) equipment/merchandise. To initiate a return, you must contact us within 30 days and obtain a Return Merchandise Authorization (RMA) number. Commercial equipment, parts, and food products are non-refundable and non-returnable. Claims for defects, damages, shortages, or discrepancies must be reported within 5 business days of receiving the merchandise. Equipment is backed by the respective manufacturer's warranty, and you can find more information on each manufacturer's website.

While we strive to provide accurate service transit times, please understand that we are not responsible for transit times determined by freight carriers. These times exclude weekends and holidays, and delivery schedules may be subject to variation due to peak seasonal demands, weather conditions, and unforeseen circumstances beyond our control. We appreciate your understanding regarding any shipment delays that may occur.

Occasionally, certain items may be back-ordered. We make every effort to indicate such cases on our website. If an item is back-ordered, we will promptly ship it to you as soon as it arrives at our warehouse.

Should you encounter any issues while browsing our site or have any questions, please don't hesitate to contact us using our webmail form. Our dedicated team is ready to assist you and ensure your experience with us is exceptional.

Thank you for choosing Kaldi Gourmet Coffee. We look forward to serving you and providing you with the finest coffee experience.