FAQs
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What is the difference between Arabica and Robusta coffee beans? Learn more
Arabica and Robusta are the two main types of coffee beans. Arabica beans are considered to be of higher quality and have a smoother, more flavorful coffee. Robusta beans are less expensive and have a stronger, more bitter flavor.
What is the best way to store coffee beans? Learn more
Coffee beans should be stored in an airtight container in a cool, dark place. This will help to keep them fresh for longer. When it comes to preserving the flavor and freshness of coffee beans, storing is key. From choosing the right container to understanding the optimal storage conditions, explore storing techniques that will help you maintain the quality of your coffee beans.
How much espresso blend do you recommend per shot of espresso? Learn more
We recommend using 7-9 grams of espresso blend per shot. For a double shot, we recommend using 14-18 grams of espresso blend.
How many shots of espresso can I get per 5 lb. bag of coffee? Learn more
You can get approximately 324 shots of espresso using 7 grams of ground coffee per shot from a 5 lb. bag of coffee
How many pots of coffee can I expect from a 5 lb. bag?
You can expect approximately 25 pots of coffee from every 5 lb. bag. Each pot size is 64 fluid ounces, and it requires approximately 3.25 ounces of coffee beans per pot.
Can I order just 1 lb. of coffee?
We custom roast all coffee to order and the smallest batch we can roast is 5 lbs. Therefore, all our roasted coffees are sold in 5 lb. increments
How do I make the perfect cup of coffee? Learn more
There is no one-size-fits-all answer to this question, as the perfect cup of coffee will vary depending on your personal preferences. However, there are a few general tips that can help you make a great cup of coffee.
- Start with fresh, high-quality coffee beans.
- Grind the beans just before brewing.
- Use filtered water.
- Use the correct amount of coffee and water.
- Brew the coffee for the correct amount of time.
- Enjoy!
What are the different types of coffee roasts? Learn more
There are four main types of coffee roasts: City (light), Full City (medium), Italian (dark), and French (extra dark). Light roasts have a more delicate flavor, while dark roasts have a more intense flavor.
When are the coffees roasted?
All coffees are custom roasted and shipped per order Monday through Friday. Orders in by 10am EST are roasted the same day.
What is the minimum order size for coffees?
The minimum order size for our coffees is 5 pounds. We custom roast only the best 100% arabica specialty gourmet coffees from all over the world and package them in large 5 lb bulk bags with a one-way degassing valve.
Do you offer coffee samples? Learn more
Yes! We offer coffee samples that can be ordered. Discover our range of flavors and find your perfect cup.
Do you offer free shipping on coffees?
Absolutely! We offer free shipping on coffee orders of 20 pounds or more. Enjoy our delicious coffees delivered to your doorstep without any additional shipping charges.
Does the free shipping on 20 pounds or more apply to green coffee?
No, our free shipping offer applies only to roasted coffees. Unfortunately, it does not extend to green coffee.
What delivery options do you offer?
We offer the following delivery options for your convenience:
- UPS: For orders over 10 pounds, we use UPS to ensure secure and reliable delivery.
- USPS: For orders 10 pounds and under, we utilize USPS to provide cost-effective shipping.
- Pick-up: If you prefer, you can also choose to pick up your order directly from our facility in Wilmington, NC. Please contact us for more details and to arrange a pick-up time.
What are the different types of coffee brewing methods? Learn more
There are many different types of coffee brewing methods, each creating its own unique flavor profile. Some of the most popular brewing methods include drip, pour-over, French press and espresso.
How much coffee should I use per cup? Learn more
The amount of coffee you should use per cup will vary depending on the brewing method you are using. However, a good rule of thumb is to use 2 tablespoons of coffee for every 6 ounces of water.
How many cups of coffee are in a pound? Learn more
With 16 ounces of coffee, you can brew approximately 39 cups of coffee. Keep in mind that this is an approximate value and may vary depending on individual preferences and the brewing method used.
How long does coffee stay fresh? Learn more
Coffee beans will stay fresh for about 4 weeks if they are stored properly. Ground coffee will stay fresh for about 1 week.
Can I buy green coffee?
Absolutely! We offer unroasted coffee beans, also known as green coffee, for sale. You can purchase green coffees in 1 lb. quantities. Explore our selection of green coffee beans.
Do you offer any specials or coupons?
Absolutely! We have several ways to offer specials and coupons. We have a "Coffee of the Month" promotion where selected beans are offered at a discounted price throughout the month. Additionally, we provide exclusive coupon codes through email and social media. Make sure to subscribe to our newsletter to receive the latest updates and special offers, including exclusive coupon codes! Use coupon code Kaldi20 to get $20 off your first coffee order.
Why is coupon code Kaldi20 not working?
If the coupon code Kaldi20 is not working, please ensure the following:
- Make sure you are logged in to your account. The code is only valid when a customer is logged in.
- The code can be used only once per customer and cannot be used multiple times.
- The code is applicable only to coffee orders.
- It is valid for coffee orders with a total value of $30 or more.
- If you are still experiencing issues, please contact our customer support for assistance. We apologize for any inconvenience caused.
What is the minimum order quantity for custom blends?
For custom blends, we require a minimum order quantity of 100 pounds. This ensures that we can maintain the highest quality and consistency in our custom blends. Whether you are looking to create a unique blend for your coffee shop or for a special event, our team is ready to work with you to bring your vision to life.
Do you offer a private labeling program?
While we do not have a specific private labeling program, we are more than happy to accommodate our customers who wish to private label our coffees on their own. We understand the importance of branding and customization, and we support our customers in creating their own unique brand identity. You can purchase our coffees and apply your own labels to showcase your brand. Our focus is to provide you with high-quality coffees that you can proudly present under your own branding.
What is your turnaround time for coffee orders?
We pride ourselves on delivering fresh and timely coffee orders to our customers. For orders received by 10am EST, we ensure that the coffees are freshly roasted and shipped out on the same business day. Orders placed after 10am EST will be roasted and shipped the following business day. This way, you can expect to receive your coffee as quickly as possible, ensuring maximum freshness and flavor in every cup.
Can you recommend coffees for a start-up coffee house?
Absolutely! Here are some coffee recommendations for a start-up coffee house:
- Signature Blend: Choose one of our blends and give it a unique name that represents your coffee house's flavor profile.
- Single-Origin Coffees: Offer a variety of single-origin coffees that showcase the unique characteristics of specific regions or countries. Include popular options like Ethiopian Harrar, Colombian Supremo, and Sumatran Mandheling coffees.
- Espresso Blend: We have developed an espresso blend that delivers a rich, bold flavor and a creamy crema. This blend was specifically crafted for espresso-based drinks like lattes, cappuccinos, and macchiatos.
- Decaf Coffee: Don't forget about customers who prefer decaffeinated options. Also offer a decaffeinated option that perfectly complements your signature blend.
- Seasonal Coffees: Offer rotating seasonal coffees to keep your menu exciting and provide customers with new and unique tasting experiences throughout the year.
- Remember to consider the preferences of your target customers and experiment with different blends to find the perfect combination for your coffee house.
Can you recommend start-up coffee house equipment?
Certainly! We specialize in providing start-up coffee house equipment. Our team can assist you in selecting the most suitable equipment for your needs. We offer a range of options including espresso machines, grinders, brewers, and more. Please contact us to discuss your requirements, and we will be happy to provide you with a personalized quote for the most popular start-up equipment.
Is a service contract included when financing the equipment?
Whether you choose to lease or purchase the equipment, our service remains consistent and does not involve a contract. We provide free phone service, available 7 days a week, which our customers appreciate. In fact, 99% of the time, issues can be resolved quickly over the phone. However, if on-site service is required, service charges will apply. Rest assured, we are committed to ensuring the smooth operation of your equipment and providing the necessary support when needed.
Do you offer espresso training?
Absolutely! We believe in empowering our customers with the knowledge and skills to create exceptional espresso drinks. With the purchase of all our espresso machines, we provide several video links that offer installation instructions and comprehensive espresso drink training. These resources will guide you through the process of setting up your machine and mastering the art of crafting delicious espresso beverages. We are committed to ensuring that you have all the tools necessary to succeed in your espresso-making journey.
How do I choose a coffee bean supplier? Learn more
To choose a coffee bean supplier, consider your needs, research different suppliers, and contact them to ask questions. This will help you find a supplier that meets your needs and provides you with fresh, high-quality coffee.